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PrivacyPolicy.

How TAP Academy collects, uses and shares your data, and the rights you have to access, correct or restrict it.

Last updated · 26 June 2025info@thetapacademy.com

Overview

Tap Academy (“Tap Academy”, “we”, “us”) respects your privacy and wants you to understand how we collect, use and share your data. This Privacy Policy covers our data-collection practices and describes your rights to access, correct or restrict the use of your personal data.

Unless we link to a different policy or state otherwise, this Privacy Policy applies whenever you visit or use the TAP Academy website, mobile applications, APIs or related services (together, the “Services”).

The data controller for information collected through the Services is Tap Academy, a private company registered in India, with its registered office at BTM Layout 2nd Stage, Bengaluru, Karnataka 560076.

By using the Services, you agree to the terms of this Privacy Policy. If you disagree with it, or with another agreement that governs your use of the Services, please do not use them.

2.

What data we collect

We collect certain information directly from you: information you enter yourself, information about your participation in courses, and data from third-party platforms you connect to TAP Academy.

We also collect some information automatically, such as:

  • Device information
  • Your interactions with the Services
  • The sections of the Services you visit
  • Time spent using parts of the Services
2.1

Data you provide directly

What we collect depends on how you use the Services. When you create an account or access the Services, including through a third-party platform, we may collect the following categories of information.

Account Data

“Account Data”

To use certain features, such as applying for a program, you must create an account. When you create or update one, we may collect and store:

  • Name
  • Email address
  • Password
  • City
  • Programs or courses you want to learn
  • IP address
  • Work experience
  • Industry you work in
  • Phone number
  • A unique identifying number assigned to you

Profile Data

“Profile Data”

You can voluntarily add profile information, such as:

  • A profile photograph
  • Social-media profiles
  • Other profile details

Profile Data may be publicly viewable by other people.

Shared Content

Some parts of the Services let you interact with other people or share content publicly. Examples include:

  • Sharing an e-portfolio
  • Sharing a testimonial
  • Sending messages to program managers
  • Posting photographs
  • Uploading work or other content

Content you share may be publicly visible, depending on where it is posted.

Program Data

When you enrol in a program, we may collect information including:

  • Programs you are enrolled in
  • Courses you have started or completed
  • Assignments you have started or completed
  • Quizzes you have started or completed
  • Communications with instructors
  • Communications with teaching assistants
  • Communications with other students
  • Essays
  • Answers to questions
  • Other work submitted to satisfy course requirements

Student Payment Data

When you make a payment, we may collect the information necessary to process it, such as your name and email address.

You may also be asked to provide payment and billing information directly to our payment-processing partners, including:

  • Name
  • Credit-card information
  • Billing address
  • Postal or ZIP code

For security, we do not collect or store sensitive cardholder information such as full credit-card numbers or card-authentication data.

Instructor & Moderator Payment Data

Instructors and moderators may be required to create an account and provide the information we need to issue payments, which may include:

  • Email address
  • Phone number
  • Social-media profile
  • Physical address
  • PAN
  • GSTIN
  • Bank details
  • Other payment-related information

We do not collect or store sensitive bank-account information. Payment and billing information is also governed by the privacy policy and terms of the applicable payment-account provider.

Accounts on Other Services

If you connect a social-media or other online account to TAP Academy (for example, by signing in through LinkedIn or another third-party platform), we may request permission to access information from that account.

Depending on the platform and your settings, this may include:

  • Name
  • Educational information
  • Professional information
  • Third-party account ID
  • Login email address
  • Physical address
  • Other information the platform makes available

Third-party platforms make this information available through their APIs. What we receive depends on your privacy settings, the information the platform decides to provide, and the permissions you grant. If you access the Services through a third-party platform or follow a third-party link, that platform's own privacy policies and agreements also apply to the collection, use and sharing of your data.

Sweepstakes, Promotions & Surveys

We may invite you to complete surveys, enter contests or sweepstakes, take part in challenges or join other promotions, offered through our Services or through a third-party platform.

When you participate, we may collect and store:

  • Name
  • Email address
  • Phone number
  • Other information you submit while participating

This information is used to administer the promotion or survey, notify winners and distribute rewards. Receiving a reward may require permission to publish some of your details, for example on a winners' page. Where a third-party platform administers a promotion or survey, its privacy policy also applies. Unless the promotion's official rules or another privacy policy states otherwise, this information is governed by this Privacy Policy.

Communications & Support

If you contact us for support, or to report a problem or concern, whether or not you have an account, we may collect and store:

  • Contact information
  • Messages
  • Name
  • Email address
  • Location
  • Operating system
  • IP address
  • Other information you provide
  • Information collected automatically

We use this information to respond to you and to investigate your question, problem or concern in accordance with this Privacy Policy.

The data listed in this section is stored by TAP Academy and associated with your account.

2.2

Data collected automatically

When you access the Services, including when browsing courses, we automatically collect certain information.

System Data

“System Data”

Technical information about your computer or device, which may include:

  • IP address
  • Device type
  • Operating-system type and version
  • Unique device identifiers
  • Browser
  • Browser language
  • Domain
  • Platform type
  • Other system information

Usage Data

“Usage Data”

Statistics about your interactions with the Services, including:

  • Programs and courses accessed
  • Time spent on pages and on the Services
  • Pages visited
  • Features used
  • Click data
  • Date and time of access
  • Other information about your use of the Services

Approximate Location

We may calculate an approximate geographic location from your IP address, which may include:

  • Country
  • City
  • Geographic coordinates

Automatically collected data is gathered using server-log files and tracking technologies, is stored by TAP Academy, and is associated with your account.

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